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FAQ

What material are your shirts made of?

Most of our shirts are printed on 100% premium cotton American Apparel Tees (4XL and larger we use Gildan). 

How are your shirts printed?

We screen print our shirts using Direct To Garment printing using Kornit printers to print the best quality possible.

What sizes do you have available?

Men/Unisex shirts run from Small to 5XL and ladies fitted shirts run from small to 2XL

 

What is your refund/exchange policy?

Items can only be exchanged or refunded within 30 days of the item being delivered. 

If you accidentally ordered the wrong size and/or color, send us an email through our contact form with your order number and we will give you instructions for sending the shirts back to us. Once we receive the old shirts, we will send the corrected order post haste.

 

How much does shippin cost?

It depends on where you live and what shipping option you are looking to get. You'll receive a detailed list of possible options for your order during the checkout process.

How long does it take?

Processing times may vary for orders. Special orders such as Iphone cases can take up to 2-5 business days. Normal shirts are usually done within 1 business day, but can take up to 3.

Please note that choosing an expedited shipping method will not reduce our processing time, once the order is complete we will ship the order under the method you originally chose during checkout.

Please read below for more specific information about shipping times and tracking information.

For domestic Purchases

Domestic orders usually arrive within 5-7 business days of having been shipped. We do ask that you allow an additional 2-3 business days during busy times for processing, though.

Can I track my (domestic) package?

If you put in an active email address when you placed your order, you will receive a tracking number by email when your package is shipped. Plus, if you purchase using your account, you will be able to view your order history right from your account dashboard! If you lose your tracking number, or can't figure out how to find it, just contact us and we'll hook you up!

We ship through USPS.

For International Shipments

We ship everywhere.

How long until my (international) package arrives?

The shipping times vary country to country. See below for for a chart on estimated shipping times in your country.

Did you find the answers you wanted? Have more questions? Email us at cs@fortunecakestore.com and we will get back to you as soon as possible.